Author: Kathryn Olivier

Steps for Developing and Implementing a Brand Protection Strategy

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Part 1 of our series of topics from Your Complete Brand Protection Guide by Authentix. Our guide helps brands develop holistic and secure brand protection strategies and solutions that safeguard their company, products, customers, and revenue.

Counterfeiting, smuggling, diversion, and infringement- collectively known as illicit trade- continues to be a growing global problem for businesses and consumers. With the increasing volume of counterfeit goods trafficked across the globe seeping into multiple supply chains, a well-strategized brand protection program is more essential than ever to shield what matters most to businesses – customers, brand identity and reputation, and revenue.

Creating a brand protection plan for companies means working together across different parts of the company and locations around the world. It also means building relationships with outside groups like customs, police, and government agencies, as well as stores, websites, and suppliers.

The following are recommended steps to consider when developing an effective brand protection program.

#1 Early Evaluation: Before a company can take advantage of these benefits, it needs to fully understand how serious and widespread the problem of theft can be. Evaluation of the problem is the first step. Also, evaluating which anti-counterfeiting security methods work best for a company’s product and industry will allow the brand owner to get the necessary information on possible security features and packaging design that might be required as part of the final product launch.

#2 Risk Assessment: When identifying product risk, it is important to develop a risk inventory for the products. The level of risk associated with each product will differ depending upon a multitude of factors including supply chain complexity, geography in which the product is sold, price points, margins, complexity to copy, and total demand expected for the product.

The next step is to assess potential brand damage. With brands among the most valuable assets a company owns, the fragile bond of trust between consumers and their products is a corporate and strategic asset that cannot be risked. Any injuries or deaths caused by counterfeits can destroy this relationship, and top management should be aware of the risk and committed to demonstrating leadership on the issue. Brand protection managers and the marketing team also should be involved and participate in assessing the risk of counterfeit attacks and the value of all proposed strategic solutions.

#3 Strategy Development: At this point, responses to the most pressing threats can be translated into action by organizing a method for management, information, and technology tools to respond to threats. This is also the time to allocate resources appropriately based on risk areas and draft a communications plan that covers potential causes of risk, avoidance actions, transference and mitigation actions, and potential impacts and contingency actions.

#4 Detection and Monitoring: To effectively protect a brand against counterfeiting, businesses must employ comprehensive detection and monitoring strategies that showcase dedication to enforcing their intellectual property rights and prosecuting violators.

This includes implementing a variety of security features on product packaging, conducting educational campaigns for public awareness, enhancing legal penalties for counterfeiting, inserting strict anti-counterfeiting terms in vendor contracts, and performing unscheduled audits on distribution partners. Vigilance in monitoring online and physical marketplaces for unauthorized sales, fake profiles, and counterfeit listings, along with the deployment of anti-phishing software, is also crucial for the early detection of threats and swift action to mitigate brand infringement.

#5 Enforcement: Keeping a brand safe means making sure that rules and responsibilities related to intellectual property are properly observed, both online and in the physical world. This task often requires collaborating with the right authorities to handle issues like illicit manufacturing, copyright infringement, counterfeit products being sold, shut down fake websites, and take down counterfeit listings.

#6 Data Analysis, Reporting and KPI Tracking: To track and measure the effectiveness of a brand protection strategy and ensure the prevention of counterfeit activity as much as possible, businesses should prioritize thorough reporting and analysis, as well as track key performance indicators (KPIs).

This approach enables them to assess the extent of intellectual property violations and tailor strategies to enhance security measures, moving beyond mere takedown metrics to focus on substantial reduction of infringements. By shifting the perspective from brand protection as a cost to a strategic investment, companies can not only safeguard their assets but potentially unlock new revenue streams through focused and outcome-oriented actions.

For a more complete guide to brand protection- why it is necessary, how infringement harms brands and customers, what to look for in a brand protection partner, and insights into the brand protection strategies of the future – download our Complete Brand Protection Guide.

Download the Guide

About Authentix

As the authority in authentication solutions, Authentix can help brands create a customized plan to tackle counterfeit products from every angle, collect actionable data, and protect brands and consumers. Authentix works with each company to determine which brand protection solutions are right for their situation.

Authentix brings enhanced visibility and traceability to today’s complex global supply chains. For over 25 years, Authentix has provided clients with physical and software-enabled solutions to detect, mitigate, and prevent counterfeiting and other illicit trading activity for currency, excise taxable goods, and branded consumer products. Through a proven partnership model and sector expertise, clients experience custom solution design, rapid implementation, consumer engagement, and complete program management to ensure product safety, revenue protection, and consumer trust for the best known global brands on the market. Headquartered in Addison, Texas USA, Authentix, Inc. has offices in North America, Europe, Middle East, Asia, and Africa serving clients worldwide.

Protect Your Brand and Content Rights with Online Brand Protection

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Authentix Online Brand Protection combines cutting-edge technology and expert analysis to reduce online infringements and counterfeits by up to 90%. Watch the video to learn more:

Ready to take action against infringing listings with Authentix Online Brand Protection? Schedule a consultation with our team today.









By clicking on the button below, I accept the Terms of Use and Privacy Policy as provided through the Authentix® website (www.authentix.com) including the use of individual personal data subject to the EU Data Privacy Act 2018 and General Data Protection Regulation (EU/GDPR)

Protect Your Brand Against Counterfeiting and Product Diversion Video

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Secure digital product marking, security printing, and online brand protection all help protect your brand against counterfeiting and product diversion. Watch the video to learn more about these brand protection solutions:

Want to learn more about what brand protection solutions are right for you? Schedule a consultation with our team today.









By clicking on the button below, I accept the Terms of Use and Privacy Policy as provided through the Authentix® website (www.authentix.com) including the use of individual personal data subject to the EU Data Privacy Act 2018 and General Data Protection Regulation (EU/GDPR)

DigiTrax™: A Digitally Connected Authentication, Traceability and Consumer Engagement Solution

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Our innovative DigiTrax™ solution is the next generation of digital brand protection offering real-time product authentication and unique consumer engagement opportunities while providing insightful business intelligence. DigiTrax helps secure your brand’s integrity and engage with your customers in a unique way. Watch the video to learn more:

Want to learn more about how DigiTrax can help protect your brand? Schedule a consultation with our team today.









By clicking on the button below, I accept the Terms of Use and Privacy Policy as provided through the Authentix® website (www.authentix.com) including the use of individual personal data subject to the EU Data Privacy Act 2018 and General Data Protection Regulation (EU/GDPR)

Understanding the SHOP SAFE Act and How to Safeguard Your Brand

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In the digital age, a brand’s reputation is a crucial asset and one of the greatest threats a brand faces is counterfeiting. Whether it’s a popular weight-loss drug like semaglutide or designer apparel, the counterfeit market is thriving and costing brands billions of dollars every year. The impact goes far beyond financial losses; it puts consumer health and safety at risk. Due to the rise in harmful counterfeit products across a variety of industries, the US Senate Judiciary Subcommittee on Intellectual Property introduced the Stopping Harmful Offers on Platforms by Screening Against Fakes in E-Commerce (SHOP SAFE) Act. The SHOP SAFE Act is legislation aimed at reducing the volume of counterfeit sales online. It includes provisions such as holding platforms accountable for counterfeits that endanger consumer health and safety, requiring them to verify and display sellers’ identity and contact information, and terminating the accounts of repeat infringers.

Criticisms to the SHOP SAFE Act have led to the realization among lawmakers and courts that striking a balance between safe harbor principles and responsibilities is necessary, given the health and safety risks associated with counterfeit products.

The Impact of Widespread Counterfeit Pharmaceuticals

The surge in counterfeit pharmaceuticals such as semaglutide, better known under the commercial brand name Ozempic, has resulted in consumers falling seriously ill after purchasing these fake products online. After a huge surge in demand for the drug in 2023, pharmacies have struggled to keep it in stock and counterfeiters have taken advantage of the lack of availability by flooding the internet with fake semaglutide. Healthcare agencies in the UK have reported multiple cases of consumers falling seriously ill after purchasing counterfeit semaglutide online. Recently, a BBC investigation similarly uncovered cases of consumers buying counterfeit semaglutide pens from sellers on Instagram, WhatsApp and TikTok, with some ending up being hospitalized. Another example comes from Austria where several patients injected with suspected counterfeit semaglutide were hospitalized after suffering from hypoglycemia and seizures. This reality underscores the importance of the SHOP SAFE Act and why brand protection is no longer a choice but a necessity for businesses and consumer protection.Successful Online Brand Protection Solutions by Authentix

To dig deeper into the extent of the counterfeit semaglutide market, Authentix Online Brand Protection (OBP) scanned multiple platforms and found several suspicious listings of semaglutide across social media and messaging apps and online marketplaces.

In the absence of a detailed investigation, it is difficult to establish which of these products are counterfeit and governments and the industry would benefit from investigating such listings in greater detail. For example, many suspicious listings found by Authentix OBP contained clickbait hashtags like #weightloss and #ozempic. These could serve as a starting point for an investigation. Further, selling even genuine semaglutide without a prescription is an offence in most jurisdictions. Listings of such a nature should automatically be taken down by platforms without insistence on documentation such as IP registration certificates. Similarly, parallel imports should also be treated by platforms as serious cases, not least because these products may be tampered with and may also contain literature in languages not native to the country of sale. The same goes for a significant reduction in retail price — a common tactic employed by rogue sellers to lure consumers. To truly bust the counterfeit semaglutide market, however, will require a sustained cross-border effort that targets known high-risk marketplaces and platforms, and eventually results in physical investigations and enforcement actions.

The Importance of Counterfeit Prevention

Authentix OBP recommends brands check a wide range of sites for infringing products as new listings and new marketplaces for counterfeit goods pop up every day. Between constant monitoring of online marketplaces and e-commerce sites, implementing cutting-edge technology to detect infringing listings, and expert-led takedowns of counterfeit listings, a full online brand protection solution helps brands protect their company and customers from counterfeiters.

The SHOP SAFE Act places an obligation on companies to protect their consumers, and Authentix OBP equips brands with the power and tools to do so – a perfect synergy for safeguarding your brand’s integrity and keeping consumers safe.

About Authentix Online Brand Protection

Authentix provides some of the world’s most recognizable brands with sophisticated online brand protection tools and services to address a broad range of online infringement and counterfeit risks. From global online surveillance and enforcement, online investigations and site takedowns, target verification, and even offline investigations, Authentix helps major brands proactively reduce the threat of counterfeit products being sold online. Our online brand protection solutions combine cutting-edge technological tools and expert analysis to reduce infringements for our clients on online marketplaces, social media platforms, and websites by up to 90%.

Want to see what Authentix OBP can do for your company? Our team is committed to working with you, understanding your unique challenges and requirements, and providing tailored solutions that best fit your industry and the unique challenges your brand faces that make a tangible difference to your brand. Schedule a consultation with one of our brand protection experts to learn more. 

Royal Joh. Enschedé Announces New Collectible Banknote and Augmented Reality Experience Honoring Football Legend Dennis Bergkamp

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HAARLEM, The Netherlands 13 December, 2023 – Royal Joh. Enschedé, an Authentix company and world-renowned security printer, in association with The Global Note B.V., announces the launch of the Golden Bergkamp commemorative banknote in honor of football legend Dennis Bergkamp. This collectible note celebrates the legendary goal scored by Bergkamp during the quarter-final match between the Netherlands and Argentina in the 1998 World Cup.

The unique golden laced banknote styled collectible, offered in a limited edition by The Global Note™, contains many unique features including 23 carat gold and sophisticated microtext. The collectible note was designed and printed by Royal Joh. Enschedé, a printer for central bank currency for over 200 years and is only available on www.theglobalnote.com. For fans and football enthusiasts, a special edition in signature colors for Dutch national teams is also available.

Although not legal tender, it carries most of the security features and printing techniques used in printed currency and creates a gateway to the private world of Dennis Bergkamp. The collectible note also delivers augmented reality features and proprietary access to the “Dennis Bergkamp Experience” when using the provided mobile app. This allows users to interact directly with their smartphone to gain a virtual and visual experience where Dennis takes viewers on a personal journey sharing his stories and experiences from his time as a footballer. This limited-edition collector’s note comes with a digital twin allowing the owner to ‘mint’ the note in their digital wallet through the Ciphers.me platform. By owning the digital counterpart in the metaverse noteholders build their collections and trade with others.

“The unveiling of this exclusive commemorative note is a testament to Bergkamp’s lasting legacy in sport,” said Rob Jansen, Dennis Bergkamp’s manager.

Gelmer Leibbrandt, Royal Joh. Enschede’s Managing Director, commented, “For over 200 years, we have printed banknotes for central banks worldwide. However, with the Dennis Bergkamp note, we have entered a new chapter by blending the physical craftsmanship required for currency printing with cutting edge digital technology for the collectors and sports enthusiast market. We are extremely proud to produce this unique and rare collectible item.”

About Royal Joh. Enschedé
For over three centuries, Royal Joh. Enschedé has been a symbol of global values with a heritage dating back to 1703. With 320 years of experience and innovation in printing, it is one of the oldest and most respected banknote producers in the world. Its commitment to security ensures that its products are resistant to counterfeiting, making it one of the few companies in the world entrusted with producing authentic and secure financial instruments. Royal Joh. Enschedé is part of Authentix, the authority in authentication. For more information about Royal Joh. Enschedé, visit www.joh-enschede.nl

About The Global Note
Pioneers in the printing of licensed banknotes, we connect unique people with exclusive banknotes that are integrated into the metaverse. Our bespoke marketing strategies include the printing of exclusive collectible banknotes, combined with advanced augmented reality features, a dedicated app and a digital equivalent in the metaverse. With its banknotes, The Global Note succeeds in seamlessly connecting the physical and digital worlds. For more information about The Global Note, visit www.theglobalnote.com

CONTACT: Kent Mansfield, Chief Sales & Marketing Officer, kent.mansfield@authentix.com
A link to the press release can be found here.

Q&A on Intellectual Property Protection & Enforcement

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By Bharat Kapoor, Vice President, Online Brand Protection, Authentix

The International Anti-Counterfeiting Coalition (IACC) recently asked our VP of Online Brand Protection, Bharat Kapoor, his thoughts on intellectual property protection and enforcement and here’s what he shared:

What are the top 2 challenges in IP enforcement you see affecting your industry over the next year?

On the one hand, as online sales occur in an omni-channel environment, brands need to focus on collecting and analyzing the right set of data to make connections and take down infringing distribution channels collectively. On the other hand, ecommerce marketplaces and social media are making it increasingly difficult for brands to access sellers on their platform, with search and enforcement tools becoming less effective at tackling the range of issues online. Brand protection teams need to address these challenges by having targeted strategies supported with data and insights to deliver results and to avoid being overly reliant with on-ground investigators.

Can you provide your top 2 best practices for protecting IP?

Intellectual property protection and enforcementFirst, it is important to have registered IP rights and the ability to authenticate products efficiently. Second, the ability to collect and analyze high-quality data and manage a range of enforcement activity efficiently across hundreds of marketplaces globally is the most important factor in protecting IP. Authentix’s online brand protection solution and service platform gives our clients the ability to find and connect activities on a range of issues across ecommerce channels and further enables our global services team to manage these brand protection activities at scale. We also have active channels of communication with marketplaces to continuously address online threats collaboratively, and actively call out their lack of cooperation publicly.

What hobbies or causes are you passionate about?

We are deeply committed towards sustainability and Authentix Inc. has funded numerous environmental and educational projects in Africa, South America, and many other communities we serve. We have also implemented best practices on sustainability within the global organization. We have been following industry discussions on upcycling of counterfeit goods, and we have supported our clients in building strategies in certain countries. We are passionate about using our skills to support causes that positively impact the environment and conducting investigations into issues such as the illegal trafficking of birds and wildlife. Delivering results on projects such as these reenergizes me and our team to continue to fight against illegal activities online.

Want to learn more about how Authentix can help protect against intellectual property infringement? Schedule a consultation with our brand protection experts today.

Bharat Kapoor, Vice President, Online Brand Protection, Authentix
Formerly the CEO of Strategic IP Information Pte, now a part of Authentix, Bharat has been focused on building effective global brand protection programs for over 250 brands across sectors such as fashion, FMCG, pharma, cosmetics, sporting goods wines, and spirits. He has led the development of the best-in-class machine learning-based online brand protection technology and developed effective global teams to investigate counterfeiting and piracy on the ground in China, Asia, and Latin America. Bharat Kapoor has a B.A. Honors from the University of Technology, Sydney. Prior to joining SIPI, he was an Associate Director at Ernst & Young India, where he led the business development and advisory services program for companies operating in the media, e-commerce, and advertising sectors.

Royal Joh. Enschedé, an Authentix Company, Launches First Crypto Stamp for Deutsche Post AG on Ciphers.me Collecting Platform

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November 7, 2023 – Ciphers.me, a collecting platform and collaboration between Royal Joh. Enschedé, an Authentix company and world-renowned security printer, and ProxID, a Web3 business solutions company, announced the launch of its first ever secure, international crypto stamp issued for Deutsche Post AG, the postal organization of Germany. Royal Joh. Enschedé prints the stamps and provides the functionality of the Ciphers.me platform as a full-service solution. On this new collecting platform, consumers can combine their passion for stamps or other collectibles with cutting-edge technology.

Crypto stamps are the combination of physical postage stamps and their digital image, combined with a Non-Fungible Token (NFT). Every NFT of a crypto stamp is unique and can be securely owned, collected, and traded worldwide on the secure and user oriented Ciphers.me platform.

“We are proud to have Deutsche Post AG as our first customer of the Ciphers.me platform.” said Gelmer Leibbrandt, Managing Director of Royal Joh. Enschedé. “They have recognized the opportunity of crypto stamps enabling the creation of digital collectibles and the engagement opportunities for postal organisations. The choice of Deutsche Post AG for this platform is a testament to the quality and trustworthiness of our solutions.”

“Crypto stamps build a new bridge between the traditional world of philately and the digital collector’s world, making them a relevant addition to our portfolio.” says Bernd Meyer, Vice President Franking at Deutsche Post AG. “We’ve added an AI-generated motive of the Berlin’s iconic Brandenburger Tor in our first stamp, offering a fresh perspective on a historical landmark, seamlessly blending the old with the new.”

“As the world of NFTs is reaching adulthood, we wanted to participate in a new and fresh way and connect people worldwide” says Marinus Kreuze, one of the founders of Ciphers.me. “Our platform is designed to make the process of collecting, sharing, minting, and trading NFTs accessible and secure for everyone, from individual collectors to large organisations.”

For more information on the ciphers.me platform, visit: https://ciphers.me/en

For more information on the Deutsche Post crypto stamps, visit: https://www.deutschepost.de/de/k/kryptomarke.html

Digital Avatars and the Perils of IP Infringement

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By Bharat Kapoor, Vice President, Online Brand Protection, Authentix

One of the visible recent trends online has been the rise of realistic, AI-generated celebrity avatars. These may take myriad forms (from 3D animations to chatbots) and are generated using a variety of AI technologies (including publicly available apps like Silver Studio and Lensa). Many well-known figures have jumped on the bandwagon and commercialized their AI avatars through strategic partnerships with brands and social media platforms — from Snoop Dogg and Kendall Jenner (partnering with Meta) to Slovenian NBA star Luka Dončić (who has commissioned a digital doppelgänger that can interact with fans on TikTok). In South Korea, an entire K-Pop band “Eternity” has been artificially created by a technology company, using deepfake and motion capture technology.

Legal Precedents Protecting LikenessDigital IP Infringement

The emerging trend of digital avatars brings with it several potential intellectual Property (IP) risks. These risks include false endorsement (by using an avatar to promote an unlicensed product); reputational damage (by using deepfake technology to make a celebrity appear to say or do something unsavory); or straightforward copyright infringement (by copying videos and images, which could then be commercially exploited in various ways, from use in NFTs to social media pages). There are judicial precedents on personality rights worldwide, including in cases preceding the internet, that can prevent wrongful appropriation. For example, in Midler v Ford Motor Co (1988), the singer Bette Midler sued Ford for using a “sound-alike” singer to imitate her voice in a series of commercials. The US Court of Appeals for the Ninth Circuit ruled in her favor, under a California tort statute that prohibited the use of a person’s “name, voice, signature, photograph or likeness, in any manner.” Subsequent cases in the US, UK, and many other countries, have reaffirmed the decision to protect public figures from unauthorized use of their image, likeness, or voice in advertisements or endorsements without their permission. Among recent cases, in April 2023, the Chinese Hangzhou Internet Court ruled that the image and related videos of “Ada”, an AI character created by a Chinese tech company, enjoyed protection under Chinese copyright law. The court further ruled that the defendant had engaged in unfair competition by using Ada’s images and videos to promote products on Douyin.

How To Protect Against Digital Infringement

While international precedents are undoubtedly helpful in protecting digital avatars and personality rights globally, at least two significant challenges remain. First, detecting the misuse of avatars can be difficult in cases where such misuse is widespread (often because rights owners have allowed the problem to fester). Such cases may require scanning hundreds of pages and sending an equivalent number of takedown requests. Second, stemming from the first, not all platforms may be receptive to cooperating with takedown requests. For example, relying solely on case law from foreign jurisdictions, in the absence of a domestic statute clearly recognizing personality rights, may not sway certain platforms to remove infringing products. Some platforms also insist on documentation and certain IP offices may not issue certificates explicitly recognizing personality rights. It is also plausible that some misappropriated avatars may deliberately include dissimilarities in order to resist takedowns. Platforms may also construe certain uses as falling within the realm of fair use, especially if such use is in contexts that are not outrightly commercial. These problems can be suitably addressed by using advanced IP surveillance software, supplemented by a team of experts handling the complex takedown requests, escalating issues to executives, and supplying robust legal reasoning. In the end, the misappropriation of avatars is still a relatively recent problem, and the attitudes of platforms are yet to be discerned. Nevertheless, experience shows that the above problems are highly plausible, which should cause rights owners to be both vigilant and realistic on matters of enforcement.

Authentix Online Brand Protection

Authentix provides some of the world’s most recognizable brands with sophisticated online brand protection tools and services to address a broad range of online infringement and counterfeit risks. From global online surveillance and enforcement, online investigations and site takedowns, target verification, and even offline investigations, Authentix helps major brands to proactively reduce the threat of unauthorized likeness use and IP infringement. Our online brand protection solutions combine cutting-edge technological tools and expert analysis to reduce infringements for our clients on online marketplaces, social media platforms, and websites by up to 90%. If you’re curious how Authentix Online Brand Protection can help protect against intellectual property infringement, schedule a consultation with our brand protection experts today. 

Bharat Kapoor, Vice President, Online Brand Protection, Authentix
Formerly the CEO of Strategic IP Information Pte, now a part of Authentix, Bharat has been focused on building effective global brand protection programs for over 250 brands across sectors such as fashion, FMCG, pharma, cosmetics, sporting goods wines, and spirits. He has led the development of the best-in-class machine learning-based online brand protection technology and developed effective global teams to investigate counterfeiting and piracy on the ground in China, Asia, and Latin America. Bharat Kapoor has a B.A. Honors from the University of Technology, Sydney. Prior to joining SIPI, he was an Associate Director at Ernst & Young India, where he led the business development and advisory services program for companies operating in the media, e-commerce, and advertising sectors.

Are Companies Held Liable For Fake Products? Video Perspective

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Did you know brand owners may be held liable for counterfeit products if they are unable to prove certain products are authentic or counterfeit? Learn how to protect your brand from counterfeit products damaging your reputation in this video perspective.

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