Author: Andree Bourgeois

The Secret of the Invisible Excise Mark: An Interview with Chad Crouch

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By: Mila Milosavljević

The article below is the result of an interview conducted by writer Mila Milosavljević and Chad Crouch, Authentix Vice President of Sales for Serbian publication Pečat. This content has been edited and translated to English for use on authentix.com. You can find the original copy on the publication’s website http://www.pecat.co.rs/2019/11/ced-krauc-tajna-nevidljive-akcizne-markice/.

Chad Crouch is Vice President of Sales at Authentix, responsible for the global sale of oil and gas market protection programs as well as brand protection. During his five-year tenure, he has overseen project management, program establishment and contributed to the efficient program delivery to many Authentix clients. In his current position, he is focused on developing and securing new clients for the company’s programs.

Authentix’ partner in Serbia is Nanoinspekt, which according to Crouch is known as a very reliable partner and is Authentix’ official representative and distributor in Serbia and the surrounding countries. As our interlocutor points out, these two companies are intensively working on expanding their business and cooperation in the future.

How does Authentix push the boundaries in the oil and gas domain?
Authentix’ mission is to safeguard the integrity of global commerce, and we do this by delivering advanced authentication solutions. In our oil and gas business, we deliver world-class technology to create solutions for governments and oil and gas companies to counter the illegal trade in fuels, crude oil and liquid gas. The programs we provide for state governments aim to instill confidence in the national fuel market to combat illegal trade, increase excise taxes and improve fuel quality throughout the distribution chain.

Authentix is ​​unique because of our advanced level of innovation that allows us to connect the real world with the digital through our AXIS® management platform. Our users can collect, store and analyze data from multiple sources and then report on it.  Through our software, clients receive an annotation from the operations performed in the programs to enable proactive combating of fuel fraud. We use our twenty-five years of experience to provide our customers with a turnkey solution, while on the other hand we work closely with governments and partners to provide them with technology in a timely manner to effectively run the program. We use state-of-the-art field-testing technologies as well as lab-based authentication that provide measurable results. Our unique markers are added to the fuel in very small quantities and our technology allow users to accurately determine the level of blending or illegal substances in the fuel. We are the global leader in this market with over two trillion branded liters of fuel so far, as well as the most active programs, with 12 national governments.

“Authentix’ mission is to safeguard the integrity of global commerce by delivering innovative authentication solutions. In our oil and gas business, we deliver world-class technology to create solutions for governments and oil and gas companies to counter the illegal trade in fuels, crude oil and liquid gas.”

As far as oil companies are concerned, our fuel authentication program enables them to protect branded fuels through the distribution line by ensuring that end customers get the quality fuel they intended to buy. In many cases, oil companies have a diluted distribution chain where they license their brand and hand it over to franchised retail gas stations. The oil marketing companies use our technology to validate the integrity of their supply chain and to confirm that they are selling the proper additized fuel at the specified octane levels.

How did Authentix revolutionize this field of business, both scientifically and economically? How are the programs set up and how do they function, for example in the Serbian program?
I will mention two examples. The first has many similarities to the excise stamp program. Obviously, you can’t paste an excise stamp on a liquid, but our excise markers do just that. With our technology and analytical equipment, we authenticate that our invisible “excise stamp” is in the fuel. For example, you may have two diesel products that are exactly the same quality and specification, but the customer may need to differentiate the products based on a different tax status. Our markers provide the ability to differentiate between these products and also detect, quantitively, if the products have been mixed. Another example would be a fingerprint. By using a marker, you give the fuel a fingerprint that allows the user to detect changes in the fuel such as “diluting” with illegal fuel or mixing other substances in the fuel.

Huge money can be made through illegal activities in the oil and gas industry such as fuel smuggling. Accordingly, we come across many advanced ways of conducting illegal activities that our technology combats. Some short examples: in some countries, fuel such as kerosene is subsidized for cooking. We find that wherever there is a difference in excise fuel prices, subsidized fuel appears where it should not be in the regular sales chain. The state loses on the difference between these specific taxes while entities engaged in illegal activities fill their pockets. You can also take the example of neighboring countries where fuel prices vary. Fuel smuggling occurs most often across borders where illegal activity makes a difference in prices. Our programs provide a great return on state taxes, but in addition, as has happened in Serbia, they make the market operate on fair terms for everyone. The state collects the revenue it has prescribed, and the oil companies get higher sales revenue because the distribution chain has integrity while making it impossible for distributors to work illegally.

What would you single out as the greatest achievement of Authentix?
One of the programs we are most proud of and that we always emphasize in case studies is the program in Serbia. The only way we evaluate our success is if we produce tangible results for our clients. We refer to the program in Serbia because we know that the user was very satisfied with the results generated by the fuel marking program, which is also the success of Authentix. In the first five years of this program, the Serbian government repaid about 720 million euros, which resulted in the extension of the contract for another five years. We are very proud of this achievement and the positive impact this program has in Serbia. Other programs around the world are also proving to be successful and have generated billions of dollars in profit for clients. All of this has resulted in long-term customer retention in more than 95 percent of cases.

 

Infographic: Transforming Fuel Authentication

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Fuel authentication programs are continuing to grow as national governments and fuel companies alike combat worldwide fuel manipulation that results in revenue losses equaling $133 billion a year. Revenue losses are incurred when stolen, adulterated or defrauded fuel is sold on the retail market at premium prices, affecting everything from brand reputations to government tax revenues and the environment. Check out the infographic at the link below for an animated look at how Authentix is transforming fuel authentication with technology and data.

VIEW INFOGRAPHIC

Case Study: Brand Protection in Pharmaceutical

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Counterfeiters threaten $1 billion pipeline of medicine

Counterfeit copies of a major pharmaceutical brand were discovered in the US market with no security measures in place to allow patients or inspectors to easily identify counterfeit goods. How did they react?

As a brand owner, can you relate to the challenge of quickly authenticating product before a dangerous situation impacts your customers? That’s what one brand owner faced when counterfeit copies of a major pharmaceutical brand were discovered in the U.S. market.

Read this case study to learn more about how one company reacted when there were no security measures in place to allow patients, healthcare professionals and law enforcement agencies to readily distinguish authentic from counterfeit medicines. With quick thinking and the right Authentix solutions in place, both patient welfare and the manufacturer’s reputation were protected.

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Pharmaceutical Case Study

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Counterfeiters threaten $1 billion pipeline of medicine.

You are your company’s brand protection manager. Counterfeit copies of one of your major pharmaceutical brands turn up in the U.S. market. You have no security measures in place to allow patients or inspectors to tell the real stuff from the fake. Consequently, $1 billion worth of your product, already in the distribution pipeline, can’t be sold—at least not until you come up with some method of allowing patients and retailers to verify that your medicine is actually authentic.

Patient safety, your company’s hard-earned reputation not to mention $1 billion in sales are all under severe threat. Time to send out a SOS.

This is exactly the situation one of our customers found themselves in. And when they came to us for help, Authentix answered the call. Our customer desperately needed a way to instantly authenticate medicines in the field. No problem, we said.

We immediately jumped into action. The customer’s product was repackaged to include a variety of authentication features that could be identified by patients and inspectors, both in the field and in the laboratory. These included:

  • Overt, color-shifting inks can be readily distinguished by patients.
  • Covert, machine-readable inks can be detected in the field by inspection staff with appropriate readers.
  • Forensic markers can only be detected under laboratory analysis.
A happy ending

The Authentix solution to our customer’s counterfeiting problem provided a secure means of instantly identifying authentic from counterfeit medicines. The benefits were immediate and significant:

  • $1 billion worth of product frozen within the supply chain was released for sale
  • The expense of a full product recall was averted
  • The customer was able to mitigate the risk of potential lawsuits
  • And, our customer’s brand protection manager instantly became the organization’s authentication “superhero.”

Most importantly, confidence in the brand was restored among physicians, pharmacists and patients.

Every superhero needs a partner.

What would Batman be without Robin? The Green Hornet without Kato? Not much, if you ask us. If you want to be your company’s authentication superhero, contact us today. In true superhero style, Authentix is the partner with the innovative solution to boost your authentication powers!

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Tim Driscoll Appointed to the Board of the International Tax Stamp Association

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ADDISON, Texas, September 30, 2019 – Authentix®, the authority in authentication and information services, announced that its Senior Vice President and General Manager of Currency and Tax Stamp, Tim Driscoll, Ph.D., has been appointed to the board of directors of the International Tax Stamp Association (ITSA). According to the ITSA, the addition of Dr. Driscoll, as well as two other new members, aims to cement the trade body’s reputation as an authoritative voice on illicit global trade and effective revenue protection solutions.

As the authority in authentication solutions, Authentix helps customers thrive in supply and distribution chain complexity. Authentix provides advanced authentication solutions for governments, central banks and commercial companies, ensuring local economies grow, banknote security remains intact and commercial products have robust market opportunities. The Authentix partnership approach and proven sector expertise inspires proactive innovation, helping customers mitigate risks to promote revenue growth and gain competitive advantage.

The International Tax Stamp Association is a not-for-profit organization working to ensure a better understanding of the benefits of tax stamps and tax stamp technology. ITSA promotes high professional standards through education, research and advocacy, and develops as well as promotes best practices. ITSA is led by seven board members and consists of 23 high-profile companies and stakeholders who recognize the critical role of tax stamps. Membership is open to legally incorporated companies that supply tax stamp components and features, finished tax stamps, equipment for stamp design, manufacture, application and authentication, and systems for coding and marketing stamps.

“Authentix has been impressed by the organization’s progress and global leadership in promoting best practices and standards for the implementation of effective tax stamp programs. I am looking forward to assisting the leadership team and continue these efforts to demonstrate how excise tax protection programs can help governments increase tax revenue collection, protect the health of their citizens, and promote economic expansion” said Driscoll.

Authentix provides authentication and track and trace solutions for governments, central banks and commercial products. Driscoll has played a critical role in expanding the company’s tax stamp division with the launch of the Ghana Revenue Authority program.  Today, Authentix supplies and manages multiple excise tax recovery programs for national governments across the globe and produces in excess of 10 billion stamps annually. Authentix recently demonstrated its commitment to expanding market share in offering tax stamp solutions through the acquisition of UK-based Security Print Solutions (SPS), one of the premier Intergraf certified security printers in the business.  This acquisition expanded Authentix’s print capacity and global delivery capability and also opened up new markets in high security documents. Dr. Driscoll has also been leading the company’s expansion into the banknote protection industry through design, development and implementation of Level 3 security solutions for multiple central banks worldwide.

More than 150 revenue agencies (national and state governments) globally use tax stamps to enforce collection of duties and excise tax payments, involving the worldwide production of some 150 billion units annually. As well as providing visible proof of tax payment and revenue collection, tax stamps have also taken on product authentication, anti-tampering and track and trace applications. More information can be found at www.tax-stamps.org and www.authentix.com/governments/taxstamp.

About Authentix

As the authority in authentication solutions, Authentix helps customers thrive in supply and distribution chain complexity. Authentix provides advanced authentication solutions for governments, central banks and commercial companies, ensuring local economies grow, banknote security remains intact and commercial products have robust market opportunities. The Authentix partnership approach and proven sector expertise inspires proactive innovation, helping customers mitigate risks to promote revenue growth and gain competitive advantage. Headquartered in Addison, Texas USA, Authentix, Inc. has offices in North America, Europe, Middle East, and Africa serving clients worldwide. Authentix® is a registered trademark of Authentix, Inc. For more information, visit https://www.authentix.com.

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European Tobacco Products Directive: A Cautionary Note

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By Tim Driscoll, Senior Vice President and General Manager, Currency & Tax Stamp, Authentix

To achieve compliance with the World Health Organization’s Framework Convention for Tobacco Control (FCTC), the European Union’s Tobacco Products Directive (EUTPD) became applicable in member states on May 20, 2016. The FCTC, like many overarching regulatory directives, leaves many of the implementation details up to the signatories. Enforceable as of May 20, 2019, EUTPD involves a wide range of stakeholders — security feature providers, secure document printers, tobacco manufacturers, tobacco distributors, data collection and storage companies, traceability solutions providers — and, of course, member state authorities. The EUTPD chose a disaggregated implementation model with multiple stakeholders supporting different parts of the program. Following a disaggregation strategy can help one to select a collection of best practices, which provide an optimal solution for their challenge. Unnecessary disaggregation of the solution, however, can introduce delays and confusion as well as an increased possibility of program fraud. The distributed nature of the EUTPD should be avoided by other countries or economic unions as they consider how to implement their own tobacco track and trace programs.

Centralization: The Key to an Effective Excise Tax Recovery Program

The EUTPD requires that each tobacco product is marked with a unique identifier (ID) to be generated by ID issuers that are financially and legally independent of the tobacco industry. The directive also calls for tamper-proof security features comprised of visible and invisible elements that will allow authorities to determine if the product is genuine or illicit. The tax stamp/security seal must have a combination of overt, semi-covert and covert features and include information such as the unique ID, location and date of manufacture, destination, etc. In the EU model, the three critical responsibilities of ID issuance, stamp design and printing, as well as data collection and storage providers, can be filled by three separate companies.

The International Tax Stamp Association (ITSA) has commented on various short comings of the EUTPD related to the lack of specificity regarding feature selection and the degree of responsibility provided to the tobacco companies.1, 2 Authentix concurs with many of the concerns expressed by ITSA and would like to add the following points to consider.

Unnecessary Disaggregation

The EUTPD system contains three separate databases:

  1. Economic Operator and Unique IDs managed by the ID issuer
  2. A primary repository for the management of production data by a third party under contract with the tobacco manufacturer
  3. A second repository that serves as a surveillance data store for member states and their competent authorities to evaluate the program and identify cases of illicit trade.

As a result of how the primary repository was defined, a member state is unable to select a single supplier to manage the data associated with the generation of the unique IDs and their supply chain events.

Designing a program with multiple databases managed by multiple suppliers creates the possibility of conflict between suppliers. Confusion or disagreements may arise when suppliers follow slightly different implementation approaches to the same standard. Also, troubleshooting issues often become more difficult when parties with shared responsibilities are involved. A comprehensive excise tax recovery program is a complex system. For other countries or economic unions considering FCTC compliance, we strongly recommend that the system is not designed to be unnecessarily complicated.

Role of Tobacco Affiliated Companies

It is clear that some program activities, such as the application of authentication and traceability elements onto the packaging, are best fulfilled by tobacco manufacturers. Other responsibilities such as controlling the production data and issuing aggregation codes have also been assigned in the EUTPD to tobacco companies and companies with strong ties to tobacco. And while many of these entities are compliant participants wanting to leverage these programs to protect their revenues from losses due to illicit trade, some are not.

For those starting to consider their approach to the FCTC compliance, this issue can be avoided by centralizing the program and selecting a single trusted partner. Even if one does not believe that there is a significant amount of illicit tobacco trade in their countries, why even introduce the possibility or concern that tobacco affiliated companies may be exploiting the system? Questions of fraud will persist in an implementation model where the manufacturers manage the production data; whereas if a single service provider is managing a central database, concerns of undue influence are eliminated.

Recommended Approach

Getting the implementation of a tobacco track and trace program right is critical as the recovered lost taxes fund government programs intended to empower citizens, create opportunities and change lives. Authentix believes the best way to achieve these goals is to implement a comprehensive excise tax recovery program involving a single third-party partner responsible for registering the members, generating the unique IDs, and collecting and managing the data in a central database with surveillance controlled by the government.

Authentix – A Comprehensive Tax Stamp Solutions Provider

Authentix collaborates with finance ministries, revenue agencies and custom departments to better understand their tax collection challenges and the complexity of supply and distribution chains operating within their country. Leveraging our experience as a provider of comprehensive tax stamp solutions, Authentix works with FCTC signatories to help them comply with the Protocol. In addition, as a stakeholder in the EUTPD, Authentix enables a European Ministry of Finance to serve as the designated ID issuer for two EU Member States. As a result, we have developed effective implementation and execution strategies to meet WHO and individual signatory mandates.

With the recent acquisition of UK-based secure printing company Security Print Solutions Limited (SPS), Authentix has expanded its security document design and printing capabilities while greatly enhancing its existing tax stamp program proficiency. This relationship strengthens our ability to design tax stamps that resonate with each government and enables us to incorporate a combination of highly effective security features at competitive pricing. Serving as a single source provider of registration, ID issuance, tax stamp creation, printing, data collection and analysis, we collaboratively partner with our customers to help them thrive in supply and distribution chain complexity. Authentix’s flexibility also enables us to provide services individually, seamlessly integrating with existing operations and third-party systems.

The Authentix Difference

The Authentix difference is driven by the Authentix Information System (AXIS®), our data collection, analysis and reporting software platform. AXIS consumes data collected through the life cycle of the unique IDs (generation, printing, delivery, application and activation, supply chain distribution, and retirement) and correlates it with additional data sources to highlight various patterns and abnormal events. This increases customer awareness of illicit trade, the efficacy of track-and-trace programs, and anticipates potential threats before they happen.

Authentix has deep experience in implementing new programs driven by government regulations. As an organization that provides authentication and traceability solutions to both commercial and government clients, we work effectively with all parties as we strive for the optimal balance between compliance and production operation realities. This ability allows us to smooth the way for our customers’ success and deliver on our mission to safeguard the integrity of global commerce.

For more information, please visit authentix.com/governments/taxstamp.

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1 ”Tracking and Tracing of Tobacco Products: Defining Roles and Responsibilities in Compliance with the FCTC Protocol” 2 ”How to Make Unique Identifiers for Tobacco Track and Trace Secure and Independent from the Tobacco Industry: A Standards-Based Approach

Complying With WHO’s Framework Convention for Tobacco Control

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By Tim Driscoll, Senior Vice President and General Manager, Currency & Tax Stamp, Authentix

World Health Organization’s Framework Convention on Tobacco Control

 

“The WHO Framework Convention on Tobacco Control (WHO FCTC) is the first treaty negotiated under the auspices of the World Health Organization. The WHO FCTC represents a paradigm shift in developing a regulatory strategy to address addictive substances; in contrast to previous drug control treaties, the WHO FCTC asserts the importance of demand reduction strategies as well as supply issues.

The WHO FCTC was developed in response to the globalization of the tobacco epidemic. The spread of the tobacco epidemic is facilitated through a variety of complex factors with cross-border effects, including trade liberalization and direct foreign investment. Other factors such as global marketing, transnational tobacco advertising, promotion and sponsorship, and the international movement of contraband and counterfeit cigarettes have also contributed to the explosive increase in tobacco use.”WHO Framework Convention on Tobacco Control

The WHO FCTC treaty was enacted in 2005 and passed its last milestone on May 20, 2019, which focuses on compliance directives and guidelines. To date, the treaty has 168 signatories and is legally-binding in 181 ratifying countries.

Following the treaty’s ratification, the WHO realized the issue of illicit trade in tobacco and tobacco-related products (e.g., smuggling) required its own treaty. The WHO’s second international treaty, The Protocol to Eliminate Illicit Trade in Tobacco Products (the Protocol), builds upon and complements Article 15 (see call out below) of the FCTC which addresses means of countering illicit trade in tobacco products and the measures member states must take to take to eliminate it.

Article 15 concerns the commitment of Parties to eliminate all forms of illicit trade in tobacco products. The Protocol to Eliminate Illicit Trade in Tobacco Products builds on this article. It includes obligations concerning the marking of tobacco packaging to enable tracking and tracing, the monitoring of cross border trade, legislation to be enacted, and confiscation of proceeds derived from the illicit trade in tobacco products. Parties are also required (in accordance with national law), to cooperate with each other and with international organizations in combating illicit trade

The Protocol was adopted in 2012 and open for signature January 2013–2014. It went into effect September 25, 2018 after the mandatory 40 member states had acceded to, ratified, accepted or approved it.

The Protocol: Track and Trace Programs

The Protocol focuses on the global tobacco epidemic from both a demand reduction and supply regulation position. It requires that signatories not only monitor and regulate manufacturers and distributors, but also apply other measures that address how the public interacts with tobacco and tobacco-related products (e.g., education, cessation programs, transitioning farmers from tobacco to other crops).

A key component in the Protocol (Part 3, Article 8) is the supply chain track-and-trace program which requires all tobacco and tobacco-related products to have a unique ID placed on the packaging. This ID enables products to be tracked throughout the supply and distribution chain (track), from manufacturer to first retail sale. Those movements are recorded and the data is stored with independent data storage providers. This data must be made available to government entities to help them determine where the item has been in the supply chain (trace) and support enforcement purposes.

Benefiting the Public

By eliminating the illicit trade in tobacco products, the track-and-trace program can help revenue authorities recover lost taxes needed to fund public programs. Fundamental is its efforts to protect the health and welfare of the public, particularly young people, by curbing tobacco use and protecting them from the even more harmful aspects of contraband cigarettes. It addresses issues from secondhand smoke exposure to lobbying standards to Air courier / freight forwarder or shipping service concept : Boxes, a truck, white plane flies over a laptop, depicts customers order things from retailer sites via the internet and ship worldwide.social economic programs to seizing contraband. Compliance with the FCTC promotes these efforts, helps protect public health and welfare, and enables a safer market for legal tobacco products − and that’s good news for everyone.

Choosing the Right Authentication Partner

To comply with the FCTC, signatories must use an independent party to register entrants and generate and issue ID codes for tobacco products. However, choosing the right authentication partner that understands your country’s challenges, supply chain, tax revenue laws and the types of illicit trade impacting your citizens, can seem daunting. Authentix collaborates with finance ministries, revenue agencies and custom departments to better understand their tax collection challenges and the complexity of supply and distribution chains operating within their country. Leveraging our experience as a provider of comprehensive tax stamp solutions, Authentix works with FCTC signatories to help them comply with the Protocol. In addition, as a stakeholder in the EU’s Tobacco Products Directive (EUTPD). Authentix enables a European Ministry of Finance to serve as the designated ID issuer for two EU Member States. As a result, we have developed effective implementation strategies to meet WHO and individual signatory mandates.

Our experience combined with AXIS®, our data collection, analysis and reporting software platform, enables us to provide actionable insights to our customers, delivering a deeper understanding of the collected data to help refine tax stamp programs and improve compliance, increase tax revenue and prevent fraudulent activities.

Authentix has been implementing excise tax recovery programs for more than 25 years. As an independent provider, our position allows us to effectively work with all involved parties, including both tobacco manufacturers and government agencies. This ability enables us to reduce the friction inherent in any compliance program and smooth the way for our customers’ success.

With the recent acquisition of Security Print Solutions Limited, the United Kingdom’s leading tax stamp printer, Authentix is further expanding its capabilities and technologies for an even stronger partnership with Finance Ministry and Revenue Agency customers.

Authentix. The Authority in Authentication.

Authentix provides advanced authentication solutions for governments, central banks and commercial products, ensuring local economies grow, banknote security remains intact and commercial products have robust market opportunities. Authentix offers both comprehensive tax stamp programs as well as customized point solutions to assist in tax collection.

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Case Study: Fast-Moving Consumer Goods

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Brand protection solution to eliminate the diversion of products from legitimate distribution channels

The Challenge

A large, global hair care manufacturer produces category-leading brands with high consumer loyalty and demand. Their products are marketed through exclusive, professional beauty care channels via a complex supply chain with diverse manufacturing systems and multiple distribution outlets.

All of these elements make their products high-value targets for counterfeiters, organized theft rings, and gray market wholesalers. In fact, the manufacturer found they were being negatively impacted by diversion of its products from legitimate distribution channels into gray or retail markets. This situation was creating dissatisfied customers and weakening their market promotional efforts.

The Need

Clearly, the manufacturer needed an anti-diversion authentication solution that would help them maintain brand equity. It was imperative that the solution include the ability to authenticate product and verify its “product genealogy” throughout its life cycle. They also needed the ability to track product throughout their entire supply chain and make sure the right product was always delivered to the right location.

The Solution

The global hair care manufacturer turned to Authentix to implement an authentication solution of serialization and a track-and-trace system that identified product diversion in the brand’s distribution channels. The Authentix solution utilized multiple covert authentication features that allow item-level serialization, full product trace-ability from manufacturing to retail, as well as provisions to track repackaged products. In addition, the track-and-trace system was seamlessly integrated into manufacturing process controls for all of the manufacturer’s 13 production lines.

Itemized serialization was accomplished for over 165 million products, enabling full trace-ability from manufacturing to retail.

The Outcome

      • Successfully identified channel leaks within a complex distribution chain of over 2,500 channel partners and 15 distributors
      • Over 300 million units have been marked since the Authentix solution was implemented
      • 47 percent reduction in product diversion
      • Consequently, product sales increased by $77 million

Contact us if your company is struggling with lost revenue due to illicit activity throughout your supply chain.

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